First, let me say I LOVE my E-Tec. I have been boating for my entire life and have over 20 years in the marina business. I recently relocated back to my home town of Sarasota,Fl and as expected the waters are overrun with Yamaha & Mecury's. I can't speak for anywhere else but I am convinced that the reason for so few E-Tecs in my area is the local dealer. SaraBay Marine is worse than bad, I would buy ANYTHING before I bought from them.
i have murry marine in the keys service my e tec on the boat in florida and on the boat in jersey chambliss marine does the service. both dealers are great but chambliss is a true evinrude guy. if i ever had a problem they could not fix in florida i would drag that boat up i-95 for joe to fix. btw it is kind of good about the amount of evinrudes down there yamaha lowers dissapear off boats by the dozen..hell they even clipped one off the police boat by me.