We are so disappointed. We spent a great deal of money for a new boat with a 2016 90hp etch on it and every other time we've taken it out, it has died at sea. The dealer told us the spark plugs were a little dirty the first time, so they dusted them off and the boat was ok for one trip. Today we went out and lost all power again. After multiple cranks it would start up and then die within 30 seconds. We are so disappointed Ted with eve rude and truly hope they assist to make this right. The dealer thinks it's bad spark plugs. Any other ideas?
Thank you for taking time to write to us about your disappointing experience with Evinrude. Please accept our apologies as that is not a normal occurance.
Evinrude has a team of professionals ready to assist your dealer if he is having problems troubleshooting an engine issue. Ask your dealer to ride with you to demonstrate how the motor acts. A trained tech with a laptop and fuel pressure and vacuum gauges should be able to find the abnormality and correct it. If they are having difficulties, they can call or go online to Evinrude Dealer Support.
There are a few components that may cause similar symptoms but in the majority of cases, it is a fuel delivery issue, most often from the boat. Your dealer should be able to easily test and verify fuel flow to the motor.
"There is never just one thing wrong with a boat";
-- Travis McGee, main character in a book series by John D. McDonald
The factory recommends that a properly trained technician service your Johnson or Evinrude outboard motor. Should you elect to perform repairs yourself, use caution, common sense, and observe safety procedures in the vicinity of flammable liquids, around moving parts, near high-temperature components, and working with electrical or ignition systems.
The information offered here is only general in nature and should not be construed as complete factory approved procedures, techniques, or specifications. Always use the proper service manual for your motor, up-to-date service literature, the correct tools, and have an understanding of how to proceed with troubleshooting and repair methods. If you are unsure or uncomfortable with a procedure, a situation, or a technique, enlist the services of a factory trained technician.
I'm so sorry to hear your story. I just wrote the check yesterday for my new E-TEC 90 h.p.. Rather than have my new boat come across the country with the E-TEC already installed by I'm not sure who and probably not sea trialed I did something a bit different. I split out the engine purchase and bought it from a Platinum Certified Dealer near me and they will do the rigging, sea trail and set up.I'm also making sure the battery and fuel filter meet specs. Keep us posted on what you find out and best of luck with it.
Thanks. The dealer seems to think its a plug issue, however we feel fuel delivery is more likely the issu. Being new boaters, we are trusting the dealer and evin rude to follow through with backing their product.