I cannot blame you for being frustrated and aggravated at this time. Please accept our apologies for the experiences that you have encountered.
Please ask your dealer to contact his Evinrude Dealer Support Team right away about the motor's issues. Also please send the engine serial number in an email to brp.care@brp.com with your contact information and a brief description of the engine history. They will look into the situation for you.
Again I am sorry for the inconveniences that you had to put up with and Evinrude will do everything they can to get you back on the water quickly, the engine operating as it should, and to keep you as a satisfied customer.
Don't forget to compare that serial number that you gave us to the one on the motor, please.
"There is never just one thing wrong with a boat";
-- Travis McGee, main character in a book series by John D. McDonald
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The factory recommends that a properly trained technician service your Johnson or Evinrude outboard motor. Should you elect to perform repairs yourself, use caution, common sense, and observe safety procedures in the vicinity of flammable liquids, around moving parts, near high-temperature components, and working with electrical or ignition systems.
The information offered here is only general in nature and should not be construed as complete factory approved procedures, techniques, or specifications. Always use the proper service manual for your motor, up-to-date service literature, the correct tools, and have an understanding of how to proceed with troubleshooting and repair methods. If you are unsure or uncomfortable with a procedure, a situation, or a technique, enlist the services of a factory trained technician.
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