Evinrude E-NATION, for those dedicated to water, power, fishing and fun
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Mate
Posts: 2
Registered: ‎07-26-2011

VRO Pump

I need a new VRO pump (#5007420) for my 98 Evinrude 200. I went to purchase this pump July 15th and to my shock the pump is on backorder from BRP until the middle of August. This pumo fits most models through 2006.I called BRP and got a recording stating someone would return my call. I'm still waiting. Based on this your slogon "more time on the water" is faily false. I had considered repowering with a new E-Tech, however based on your customer service and out of stock of a major part for most of your engines for several weeks, I have reconsidered. Perhaps you should spend more money on parts and less on advertising.

 

DGD

Admiral
Posts: 8,406
Registered: ‎07-14-2011

Re: VRO Pump

We're sorry that the pumps are not available at the moment. Sometimes there are things beyond control that cause delays, such as waiting for correct parts from a supplier. Your dealer can also check online through Evinrude for other dealers who may have the pump in stock and can ship it out to him.

 

For the last few weeks, the Waukegan Illinois facility suffered severe storm damage to the building and the whole area has had power outages which disrupted operations. The phone support group just made an emergency move up to the Wisconsin plant to have office space. They are now back up and running. Please call them again and see what they can do.

 

 

 


"There is never just one thing wrong with a boat";
                    -- Travis McGee, main character in a book series by John D. McDonald 


 



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The factory recommends that a properly trained technician service your Johnson or Evinrude outboard motor. Should you elect to perform repairs yourself, use caution, common sense, and observe safety procedures in the vicinity of flammable liquids, around moving parts, near high-temperature components, and working with electrical or ignition systems.

The information offered here is only general in nature and should not be construed as complete factory approved procedures, techniques, or specifications. Always use the proper service manual for your motor, up-to-date service literature, the correct tools, and have an understanding of how to proceed with troubleshooting and repair methods. If you are unsure or uncomfortable with a procedure, a situation, or a technique, enlist the services of a factory trained technician.


Mate
Posts: 2
Registered: ‎07-26-2011

Re: VRO Pump

When will this part be back in stock at BRP??????

Admiral
Posts: 8,406
Registered: ‎07-14-2011

Re: VRO Pump

Please ask your dealer to use the factory online parts lookup to see what other dealers can send him a pump for you. That way you do not have to wait any longer than necessary.

 

 

 


"There is never just one thing wrong with a boat";
                    -- Travis McGee, main character in a book series by John D. McDonald 


 



***************

The factory recommends that a properly trained technician service your Johnson or Evinrude outboard motor. Should you elect to perform repairs yourself, use caution, common sense, and observe safety procedures in the vicinity of flammable liquids, around moving parts, near high-temperature components, and working with electrical or ignition systems.

The information offered here is only general in nature and should not be construed as complete factory approved procedures, techniques, or specifications. Always use the proper service manual for your motor, up-to-date service literature, the correct tools, and have an understanding of how to proceed with troubleshooting and repair methods. If you are unsure or uncomfortable with a procedure, a situation, or a technique, enlist the services of a factory trained technician.