Evinrude E-NATION, for those dedicated to water, power, fishing and fun
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Mate
Posts: 2
Registered: 2 weeks ago

bad service from Evinrude !

I have a brand new Ranger 1880 Angler with a 200 G2 on it.  The fuel guage doesn't work, it's still at the dealers  shop and they can't really nail down the issue. I feel the dealer is good but the response from Evinrude is 0. They've been trying to contact Evinrude with mutltiple calls and emails with 0 response from them. I'm mad at Evinrude already and haven't even got my boat home yet. The first email went out 5 1/2 days ago, with calls since then. Does anyone have any ideas on how either I or the dealer could actualy talk to someone at Evinrude that cares?  Thank you !

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Captain
Posts: 813
Registered: ‎08-20-2017

Re: bad service from Evinrude !

I am a certified tech at an Evinrude dealer with experience on setting up fuel gauges. I may be able to help. Check your message inbox on here.
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Admiral
Posts: 8,850
Registered: ‎07-14-2011

Re: bad service from Evinrude !

[ Edited ]


Rangerguy,
Please be aware that in accordance with the Wisconsin Governor's decree that Evinrude has been basically shut down for the COVID19 duration and is scheduled to reopen soon. Currently there is only a skeleton crew in the offices.

 

 

 


"There is never just one thing wrong with a boat";
                    -- Travis McGee, main character in a book series by John D. McDonald 


 



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The factory recommends that a properly trained technician service your Johnson or Evinrude outboard motor. Should you elect to perform repairs yourself, use caution, common sense, and observe safety procedures in the vicinity of flammable liquids, around moving parts, near high-temperature components, and working with electrical or ignition systems.

The information offered here is only general in nature and should not be construed as complete factory approved procedures, techniques, or specifications. Always use the proper service manual for your motor, up-to-date service literature, the correct tools, and have an understanding of how to proceed with troubleshooting and repair methods. If you are unsure or uncomfortable with a procedure, a situation, or a technique, enlist the services of a factory trained technician.